Student Success Coach

OKLAHOMA BAPTIST UNIVERSITY - SHAWNEE, OKLAHOMA

Address of Job Location: 500 W University St., Shawnee, OK 74804

Website page of the Job Posting

Job Summary:

The Student Success Coach provides specialized support for designated student populations to promote academic achievement, persistence, retention, and successful progression toward degree completion. The position independently evaluates student academic and engagement needs, develops and implements individualized success strategies and broader student-success initiatives, and exercises professional judgment in determining appropriate interventions, resources, referrals, and follow-up actions.

The Success Coach will actively engage students to build academic success plans, improve success habits, and encourage connection with campus resources. This position serves as a resource and consultant to students and university personnel regarding barriers to academic success and coordinates appropriate institutional resources to address identified needs. The position contributes to the development, implementation, and continuous improvement of student-success practices and programming consistent with the University's academic mission.

Job Responsibilities:
• Solicit the support and assistance of appropriate university personnel to engage with at-risk students to coordinate cross-functional student-success interventions to develop appropriate responses to identified academic or persistence concerns.
• Develop and implement individualized academic-success strategies by tracking academic progress and overall engagement in the OBU experience for assigned students and populations, exercising professional judgment in establishing goals, recommending interventions, identifying appropriate campus resources, and determining follow-up strategies based on individual circumstances.
• Analyze and monitor student academic progress and engagement using institutional systems and reporting tools to identify trends, emerging concerns, and opportunities for intervention; use findings to inform recommendations and improvements to student success practices.
• Initiate and execute additional programming for the student body to promote academic success strategies, connections with faculty, and overall engagement as it relates to academic excellence.
• Exercise independent judgment in responding to academic alerts and student concerns, evaluating available information and determining appropriate outreach, referral, intervention, escalation, or follow-up within established university policies and practices.
• Work alongside other staff in the Milburn Center for Student Success in the development, implementation, and continuous improvement of student-success initiatives and academic-support practices.
• Coordinate the administration of On Campus ACT and National ACT testing, exercising responsibility for the planning, scheduling, communication, administration, compliance, and operational coordination necessary to ensure effective implementation of testing programs.
• Maintain appropriate confidentiality and discretion in the handling of student educational records, academic information, and sensitive student communications, consistent with applicable law and University policy.
Other Duties:
• Prepare and maintain reports, records, and documentation necessary to evaluate student-success initiatives and monitor outcomes.
• Maintain working knowledge of university policies, procedures, and workflows related to registration, financial aid, academic requirements, degree progression, and other matters affecting student persistence and academic success.
• Contribute to cross-departmental projects and initiatives related to academic support, student success, persistence, retention, and institutional effectiveness.
• Perform other related responsibilities and special projects consistent with the scope and purpose of the position.

Job Requirements:
• Excellent written and verbal communication skills.
• Ability to reason and solve problems.
• Ability to work independently and prioritize job responsibilities.

Education:
Required: Bachelor’s degree.

Experience:
Preferred: Experience working in higher education.

Equipment:
• Computer, phone, standard office systems and equipment.

Physical Requirements:
• Physical stamina to meet with students, faculty and staff and to move about campus when necessary.

Special Requirements:
• Must be a member of a local evangelical* Christian church.
*Evangelical is a broad term referring to segment within Christianity which maintains the authority of the Bible and the belief in salvation by faith in Jesus alone.
• Please apply using the link for “Administrative Applications” on the OBU website after clicking APPLY NOW.

Expiration Date of Job Posting: January 31, 2027