Student Financial Services Counselor

OKLAHOMA BAPTIST UNIVERSITY - SHAWNEE, OKLAHOMA

Address of Job Location: 500 W University St., Shawnee, OK 74804

Website page of the Job Posting

Job Summary:

Counsel current and returning students on the Financial Aid process and questions related to the FAFSA, scholarships, student loans, and payment plan options. Ensure the student understands the cost and all available resources for paying to attend OBU. Ensure compliance with federal, state, and university regulations related to financial aid. This is an entry-level position that requires strong communication and customer service skills.

Job Responsibilities:
• Counsel students and families concerning the costs of college and the student aid programs available to help meet those costs
• Advise of federal, state, and university application processes and financial aid requirements.
• Explain and interpret student loan options, applications, and repayment requirements.
• Verify accuracy and completeness of financial aid applications. Determine student eligibility for federal, state, and university aid programs.
• Award federal and state aid, strictly adhering to the respective regulations and guidelines
• Maintain accurate records on computerized data system and general internal reports as needed using system report writer, spreadsheets, and word processing.
• Monitor student accounts receivable, help students set up payment plans, assess late charges, and contact students concerning past due payments.

Other Duties:
• Perform other duties as assigned.

Job Requirements:
• Knowledge of principles of personal service.
• Skill in conveying information effectively, actively looking for ways to help people, using logic and reasoning to solve problems, identifying complex problems, developing and evaluating options, and implementing solutions.
• Ability to use personal computer including working knowledge of applications such as Word, Excel, and TEAMs.
• Ability to understand and explain complex policies and procedures in a clear and easy to understand way.

Education:
Required: Bachelor’s degree

Experience:
Preferred: Prefer candidates with experience in a college financial aid office with significant student contact.

Equipment:
• Standard office equipment.

Special Requirements:
• Must be a member of a local evangelical* Christian church.
*Evangelical is a broad term referring to segment within Christianity which maintains the authority of the Bible and the belief in salvation by faith in Jesus alone.
• Please apply using the link for “Administrative Applications” on the OBU website after clicking APPLY NOW.

Expiration Date of Job Posting: January 31, 2027